Give it the right knowledge
Connect trusted sources and define how your agents use them.
DESIGN YOUR AGENTS
Your workflows.
Made conversational.
Build agents around the work your business actually does. Set the knowledge, decisions and handover paths that shape every conversation.
Book a Demo
BUILT INTO THE EXPERIENCE
The right intelligence.
At the right moment.
Keep the context
Capture the information that matters and carry it across the workflow.
Set the boundaries
Choose when to act, when to request approval and when to hand over.
HOW WE WORK
Built around your reality.
We begin with your systems, your conversations and your definition of success.
01 / Scope the use case02 / Connect & calibrate03 / Evaluate together04 / Launch & learn
ONE CONVERSATION / FOUR CONNECTED AGENTSThe right specialist.
The right specialist.
The same conversation.
Nora understands the request and routes it to Amirah, Josefine or Jeremy. Each specialist receives the relevant context. If the topic changes, Nora can bring in another agent without making the caller start again.
Customer conversation
Nora
RoutingUnderstands intent / connects the right specialist
ILLUSTRATIVE CUSTOMER REQUEST
“I have a question about the contributions to my pension plan.”
NORA / AMIRAH
Nora recognises a pension enquiry and routes the conversation to Amirah, with the caller’s question and relevant account context.
Shared contextCaller intent / relevant policy / conversation history / completed checks
Specialists share only the context they are permitted to access. Sensitive actions and decisions follow your human approval rules.
THE NEXT CONVERSATION STARTS HERE
Answer.
Differently.
Your customers have something to say.
Give every one of them a voice.
